Passenger Review

SriLankan Airlines review by Martin 2013-12-23

4 / 10

22 December, 2013 by ar

Economy Class

Flew from Heathrow to Colombo economy class on an A330-200. The Seats were the most cramped I've ever sat in (im only 5'11''), the food however, although limited was absolutely delicious. The cabin crew were curteous and attentive BUT from a safety point of view, passengers were wandering around whilst the seat belt lights were on unchallenged and the pre flight safety video came and passed without notice. The in flight entertainment was dire and VERY limited and the moving map was not working. The other strange thing was the cold air jets were removed and the cabin temperature was extremely hot. Possibly the worst long haul id ever taken, except for the delicious food !!

4

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SriLankan Airlines

SriLankan Airlines

Overall Value for Money

3

Seat and Cabin Space

1

Customer Service

4

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline