United Airlines review by Jerry 2016-03-15

After reading some of the reviews on United I was concerned to fly. I will say the Morning of March 5th, we went to the Airport and was checked in. As we started to board the gate clerk told the lady in front of me that her seat was 15B, What I'm 15B? The lady asked my name and said oh no I up graded you and your wife to first class. What Awesome. The entire flight to Jamaica was awesome not on bit of trouble or concern. On our return the airlines moved our flight and we would not make our connection but at the airport they went out of their way to make everything work out. The only bad thing was my wife's luggage did not make the connecting flight, so they brought it to the house the next day. VERY PLEASED with UNITED.