Passenger Review

Delta Air Lines review by Kevin 2017-02-26

5 / 10

25 February, 2017 by ar

Economy Class

Our flight from Detroit was delayed one hour, our connecting flight was not notified even though the Pilot said they were. We made the connection, but our seats were taken, they said their seat assignments were the same as ours, and we were seating in the back of the plane with no seat numbers. Our return flight, from Jamaica to Detroit, was also delayed. Although the plane had ample time to restock, the head flight attendant announced there were not enough cups, no linens in First Calls and "we can just pass the bottle around and take a sip" Very unprofessional. They ran out of booze, beer, pop and snacks. We will avoid flying Delta in the future.

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Delta Air Lines

Delta Air Lines

Overall Value for Money

n/a

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline