Passenger Review

Air New Zealand review by Jim 2016-02-15

6 / 10

14 February, 2016 by ar

Economy Class

Overall a good experience.....but......be warned....if your flight segments are not all on the same ticket, you will be charged baggage fees for every segment, even though they all connect and are on air New Zealand....and you will have to recheck your bags again and again....a Major failing in my book and certainly a royal pain......second, even though we had booked and payed for better seating on our return Auckland to San Francisco, flight we did not get it, too bad for us apparently.... The flight to Auckland had gone off without a hitch.

6

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Air New Zealand

Air New Zealand

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline