Passenger Review

Norwegian review by Lorna 2016-11-08

4 / 10

07 November, 2016 by ar

Economy Class

Beware of how they bill your credit card. I booked 5 flights and they charged my credit card with 3 different currencies. What can appear to be a great deal is not if they switch currencies on you. They are not a customer friendly airline and will accept no responsibility for the errors. I have flown with them twice and never caught their error prior. My next flight is 7 months away and they billed under the wrong currency and refuse to assist me in any way. They blame me and say I selected the wrong country. I know my country. As far the actual comfort of the flights the seats are crowded and for a long flight to Paris it was very difficult and I'm not a tall person. On a positive note I did enjoy the in flight movies. Running through the airport with the pilots to catch the connecting flight was an experience I will never forget also.

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Norwegian

Norwegian

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline