Passenger Review

SriLankan Airlines review by Sam 2015-01-02

4 / 10

01 January, 2015 by ar

Economy Class

Flew from Singapore to Colombo . I had initiallied booked Cathay Pacific , but they had stopped direct flying to Sri Lanka and had no choice but to say ok for their alternate option through Sri Lankan. The flight was delayed saying they had problem from some trip to SL in the morning. The staff was not the best and do not intend on flying with them again. The food however was good and the TV screens all got stuck. I saw flight attendants collecting all the headphone before landing and from what I understood , they were not treating the passengers well. They might have thought that the people will take the things home or so. Plane was quite old and may be at least 15 or 20 years old.

4

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SriLankan Airlines

SriLankan Airlines

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline