Air Asia discontinued to fly to Clark Philipinnes. We booked our holiday to fly from europe to KL and then to Clark to visit my wife's family in Luzon. For commercial reasons AirAsia cancelled flying to Clark and only alternative was to fly to Manila instead. all extra costs and inconveniences are for the passenger (extra travel time of 6 hours and impossible departure time). Not a thing (even a simple voucher) is offered to ease the pain @ only comment I get that this is according flying conditions.
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AirAsia X
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline