Qantas review by Sara 2015-08-24

We were VERY impressed with the service Qantas provided on our last trip from Canberra to Carins. Our flight was delayed an hour and although I did not receive the message, they had rung me to let us know and had booked us on another flight which would have got us to our destination at the same time as scheduled. Unfortunately we arrived late to the airport and had to get another flight which left us with a 5 hour layover, but the staff were very courteous and made every effort to help us get there. They even provided some dinner vouchers for us to get something to eat. The staff on board the flights were very friendly. The food was generous and I thought it was really good. A drastic improvement over some other airlines I have flown. I was very impressed and felt as though paying a bit extra to fly Qantas was well worth it. Thank you Qantas!