Passenger Review

Malaysia Airlines review by Daniel 2015-08-17

4 / 10

16 August, 2015 by ar

Economy Class

Long haul flight London to Perth. Plane and comfort OK, however crew service and attitude was poor. No smiles. Toilets were not cleaned during flight. Bags lost enroute, delivered 2 days later. MAS lost baggage compensation is only Ringit 150 (about $35 USD) per claim and even then MAS still arguing over payment saying it is 'discretionary'. Won't be flying MAS again..

4

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Malaysia Airlines

Malaysia Airlines

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline