Passenger Review

Air Baltic review by Alex

5 / 10

21 September, 2017 by

Economy Class

Stay away unless you like unpleasant surprises such as flight cancellation withing an hour from departure without any compensation except 3.5 Euro for drink. The planes are old without air conditioning, with two propellers on both sides. I thought those are not used anymore. The customer service people look at you with denial on their grim faces , no way you can talk to manager even in Riga, they ask you to us their web site. Even if you use it, they reply and say no way we compensate your losses. Due to their cancelled flight from Riga to Oslo I missed connection to San Francisco. I had to pay for rescheduling and hotel hundreds dollars. Use good airlines, don't give them your business.

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Air Baltic

Air Baltic

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline