The worst airline i have experienced. The luggage was lost and no information given. I've written 3 emails to their "customer service" and never get a reply or apology . Never recommend to anyone!
4
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Air China
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline