Passenger Review

Iberia and Iberia Express review by Elmar 2016-11-21

3 / 10

20 November, 2016 by ar

Business Class

Flew Business from Frankfurt to Sao Paulo via Madrid. Arriving in Madrid, we were informed when Boarding (!!!) that we got a downgrade. No excuse, no Information, no sorry from staff. 15 other passengers with the same Problem. Since we had to work the other day, no Chance of changing. Most horrible carrierer in my 20 years of Business travelling. Never again.

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Iberia and Iberia Express

Iberia and Iberia Express

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline