Passenger Review
All Nippon Airways (ANA) review by luc 2015-11-09
1 / 10
08 November, 2015 by ar
Economy Class
Today, I'm coming from Naha to Haneda. The flight was delayed for 1 hour. So I missed my next flight to Francfort. ANA took more than 2 hours to fine a new booking and finally I reached Narita where ANA reserved for me a room in the SKY COURT HOTEL NARITA, the worse hotel ever in Japan : stinking, dirty, no clim, mosquitos. Such a bad consideration from ANA for the customer I never imagine. Next time I will choose another carrier.
1
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All Nippon Airways (ANA)
Overall Value for Money
n/a
Seat and Cabin Space
n/a
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline