Qantas review by Jess 2015-06-22

I have been flying with Qantas for a few years now. I lived in Sydney and flew home to Brisbane/GC every second weekend for over two years. I have never had a single problem with them. Of over 100 flights, the worst delay was 30 minutes and only two cancelled flights (which was only due to Sydney's extremely strict curfew policy). I have always had excellent service, if ever there was a problem, no matter how small (My GF meal was lost in the order) they made every effort to make up for this and offered me a business class meal. I then had a representative call me a few days later to ensure me that they had fixed my profile and shouldn't have anymore issues. The call centre team are always professional and assisting in any matter. I highly recommend Qantas for any traveller, long or short flights. They are worth the extra money.