Recently travelled from Delhi to Tokyo (Narita). I found it very nice and comforting. Had good leg space compared to any other airlines. Food was good and lot of Indian programmes in IFE to watch. Air Hostesses were warm and responded promptly to your demands which I have rarely seen in any foreign carrier specially Thai (yukk it sucks)
6
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Air India
Overall Value for Money
4
Seat and Cabin Space
5
Customer Service
3
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline