The cabin crew's attentiveness was disgraceful. I noticed that my headphones didn't work so asked a stewardess for a replacement pair shortly after take off. After a half hour, I assumed she'd forgotten and pressed the assistance button. It remained "ON" for the remainder of the flight. Staff did their very best to avoid eye contact and ignored further hails. The lady in front also hailed a crew member (quite loudly) only to have her turn her head as she walked past!! Only one of the meals on the menu was still available when we were served. And they served us relatively early. We paid a premium to fly with Emirates, so were disgusted by the lack of service. EDITORS COMMENT: You are right to expect better.
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Emirates
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline