Passenger Review

All Nippon Airways (ANA) review by chris 2014-01-10

6 / 10

09 January, 2014 by ar

Premium Economy

Aircraft Type B777-300; IAD to MNL and back - this is a 21-hour flight with a 14 hour leg from IAD to NRT. First of all, the priority check-in and lounge access more than mere satisfaction to me. The in-flight service (along with the friendly/courteous staff) is always appreciated. My biggest criticism (if any) would be the leg room as I probably chose the wrong seat; there an AVOD box under the seat in front of me that lead me to move my feet to the left side. However, i never had to stand up and stretch - as I would do if I was on Coach / Economy class - during the 14-hour leg. One more compliment: the staff offered me breakfast when I woke up late and were smiling all the time. Kudos to them!

6

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All Nippon Airways (ANA)

All Nippon Airways (ANA)

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline