WestJet review by Janette 2017-02-13

I was on a Westjet flight from Barbados travelling on January 26, 2017 to Canada. Flight was cancelled and I had to travel the following day January 27 instead. my reservation code is XSJPYK. Lyndon Chase the person in charge was amazingly wonderful, he took care of everyone in such a professional way that I could not believe. His smiling face and kind words of not to worry that everything would be OK was very reassuring and put my mind at rest. I was very happy with the treatment that I got and especially pleased with the customer service from Lyndon Chase and Kendra. Kendra was also very pleasant and caring, she also made me feel at ease about the delay and the fact that we had to travel the next day. I was very pleased with her infectious personality and the way she handled everyone around me. Thank you Westjet for employing such great people who know how to treat your customers. I would recommend this airline to anyone as I usually do. Thanks for a great flight back to Canada. I forget to mention that the letter I received from Lyndon Chase was very much appreciated, I have never gotten such treatment from another airline before. Thumbs up WsJet, Lyndon & Kendra.