United Airlines review by Ulyana 2015-12-21

The worst customer service ever. Entire problem started at check-in with electronic non-working registers, no representatives to assist. Finally one arrived, asked lots of irrelevant questions - you definitely do not want all this when rushing for a plane. On board awful service, inappropriate attitude and language, hearing 2 stewardesses chatting loudly about dates and boyfriends, not to mention small details like no greeting on plane entrance and personnel chewing a gum in front of the passengers. The only professional in service crew was its manager who took my complaints in very friendly and respectful manner. It seems that top-management of the company does not their job properly, do not motivate employees - very easy to run out of business.