Seriously... $50 for being 2kg over the 7kg limit! $50!!! That is ridiculous! People choose to fly with u cos they can't afford the more expensive options and that's what u charge! I won't be flying with you again. U don't want to discriminate against overweight people... But get your employees to use some common sense when they charge a 50kg person so much extra! Unnecessary! EDITORS COMMENT: Unnecessary maybe but standard across the board for all low cost carriers around the world.
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Jetstar
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline