I have used the services of lion and its offshoot carrier Wings a number of times in recent years; always for regional travel in Indonesia. Honestly must say I have never had a problem with either of these airlines; planes are clean; normally on time or within a few minutes; cabin crew efficient; checkin quick and easy. Please dont expect 5 star service from budget carriers!
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Lion Air
Overall Value for Money
4
Seat and Cabin Space
4
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline