United Airlines review by Charles 2016-03-27

I doubt that I would fly with United Airline again. They are unreliable, unprofessional and discriminatory. I booked and paid for my flight from San Francisco to San Diego with an assigned seat as my last connection of my international trip almost 4 months in advance and checked in for the flight 24 hours in advance. I arrived at the assigned gate in San Francisco more than 2 hours in advance and was the 3rd person standing in line of the priority. However, because of overbooking, I was denied boarding discriminatorily without any explanation while other passengers lining up behind me boarding the plane. After I got home, I complained to their Customer Care and demanded an explanation for being picked to be denied boarding. After one month, they told me that other passengers paid more for their tickets than I did. Really!!! My flight from San Francisco to San Diego was one of the 4 flights in my ticket purchase 4 months ago. They can give me whatever excuse they have and think that I will accept some certificate to fly with them again, but I doubt that I will take the chance of not getting to my destination on time with United Airline again.