Malindo Air review by Vishal 2017-05-19

1. not received Indian Jain Meal, Airline give us written confirmation then also not received 1st, we complain then also on 2nd time we not received requested food. 2. Due to overload booking we not received baggage on time. I do not understand, as airline mention max caring weight capacity per passenger then how they take more weight per traveler or may be flight has less capacity to carry baggage and airline inform more in ticket. 3. We request for wheelchair as my Father is not able to walk, Airline confirm it by email (provide wheel chair on FOC basis), at the time of boarding they charge with us. And when we land staff did not provide us wheel chair and very roughly reply, "we are not liable to provide wheel chair". ....... I do not understand Airline is not able to provide committed service then why they commit us. If they are not able to serve us they do not have to commit or not to charge money. If some one asked me to rate Marindo air, I rate them in negative. Aviation regulatory authority must have to take strong action and recheck lic.