Finnair review by David 2016-10-28

This was only my second time flying with Finnair and my first long-distance flight with them. I was not at all impressed. To me it makes no sense to put someone in the middle seat of a group of three seats when one seat in the group of two seats a row ahead is empty. But I was most displeased by the fact that not only did they not have my confirmed special meal (vegan), but could not come up with any reasonable substitute. That's partly because the two main cabin entrees were chicken and beef, whereas the normal and logical thing to do is make one entree pasta or at least fish so as to allow some flexibility. My impression was that Finnair does not care about economy passengers, but it's possible they don't care about any of their passengers.