Passenger Review

Norwegian review by Christina 2017-01-09

6 / 10

08 January, 2017 by ar

Economy Class

My flight from Oakland to London was AMAZING! The aircraft was so beautiful and spacious. All of my needs and more were met. Then I landed in London. During my layover I encountered EXTREMELY rude flight attendants, one after the other. One ladies working at the terminal had a nasty attitude for no reason. Then on my flight from London to Spain the male attendant pushed my friends and I out of the way to walk down the slim aisle. My friend asked, "So are you just going to push me out of the way?". With the sucking of his teeth and a teenage girl eye roll he pushed the three of us out of the way. One after the other. Never in my life have I felt so blatantly disrespected by someone that is supposed to be customer friendly. In that moment I regretted giving my money to a company that has such distasteful employees. I still regret it. Had I not already bought my non-refundable round trip ticket I would NEVER EVER fly Norwegian again.

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Norwegian

Norwegian

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline