Norwegian deliberately abandoned, endangered and disrespected nearly 400 passengers by waiting til 3:30am to cancel a flight from Copenhagen to JFK that had originally been scheduled to depart at 5:45pm. They offered ZERO assistance for rebooking, lodging, food, etc. They had no staff available at all, and their crew quickly left the airport. No one answered their customer service phones. I had to rebook on another airline at a cost of 2500 dollars. Through research I've found that this is standard operating procedure for them.
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Norwegian
Overall Value for Money
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Check-in Process
Meals and Beverages
Recommend Airline