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    Product Rating 2/5

    Rating Criteria

    COVID-19 Star Rating Breakdown 2/7

    Rating Criteria

    NOTE: Lion Air safety ratings is suspended pending the investigation.

    Business Class

    • Available on selected aircraft
    • Food and beverages complimentary
    • No in flight entertainment
    • Seat pitch of 38 inch with greater recline than economy
    • Newspapers, blankets and pillows offered
    • Lounge access provided
    • Baggage allowance of 30kg included in fare

    Economy Class

    • Food and beverages available for purchase on some flights; no food service on some shorter flights
    • No in flight entertainment
    • Seat pitch of 29 inch
    • No blankets and pillows
    • Baggage allowance of 20kg included in fare
    • Commenced service on June 30th 2000 as privately owned low cost carrier
    • Became launch customer for the Boeing 737-900ERs in 2007
    • Placed an order with Boeing for 230 aircraft in November 2011 which is the largest single aircraft order ever
    • Indonesia’s number one airline in terms of passenger numbers
    • Banned from flying into the European Union due to safety concerns
    • Ban lifted in 2016.
    • 737-800
    • 737-900
    • A330

    COVID-19 Compliance (2/7)

    – COVID-19 website information and instructions
    – Social distancing on boarding
    – Flight attendant Personal Protection Equipment
    – Face masks compulsory
    – Meal service modified
    – Passenger Sanitizer Kit
    – Deep clean of aircraft

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