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    Product Rating 5/7

    Rating Criteria


    COVID-19 Star Rating Breakdown 7/7

    Rating Criteria

    Economy Class

    • Snack or cold meal and beverage service including alcoholic beverages
    • Personal seat back screen on A320s; no in flight entertainment on other aircraft; passengers should bring their own headphones as these may not be provided
    • Check ticket for baggage allowance
    • National carrier of Laos commenced service in 1976 as The Civil Aviation Company
    • Formed from the merger of existing airlines Royal Air Lao and Lao Air Lines and in 1979 became Lao Aviation
    • In 2003 the airline was rebranded to Lao Airlines
    • A320
    • ATR 72-500

    COVID-19 Compliance (?/7)

    – COVID-19 website information and instructions
    – Social distancing on boarding
    – Flight attendant Personal Protection Equipment
    – Face masks compulsory
    – Meal service modified
    – Passenger Sanitizer Kit
    – Deep clean of aircraft

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