5.3/10

    From 408 passenger reviews

    Roy

    from Australia - January 5, 2023

    Flew Business Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    I flew Emirates business class return from Sydney to Christchurch to visit friends in NZ in 2019. The business class lounge at Mascot was immaculate. Both flights were amazingly comfortable and the in-flight staff were highly professional, polite, and helpful. The in-flight services were first rate as were the meals and refreshments. For the return flight, the Air NZ lounge in Christchurch was available and this was also very cosy although not as opulent as the Emirates lounge in Sydney. All over, a very pleasant experience.

    Sherry

    from United States - November 3, 2022

    Flew Business Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    DO NOT USE THIS AIRLINES!! They rip off their passengers for reward miles. After spending $10,000 on business class tickets to attend a family wedding and $500 for their credit card, I saw that I could transfer my miles from my Capitol one card to Emirates and use it to book hotels. So I saved my points for the past 8 months and tranferred 150,000 points ($1500 value) to Emirates family skywood account However when I went to book the hotel Im not told that those transferred points cannot be used to book hotels only toward tickets. Well I dont need tickets, I need a hotel for this wedding and Im now out those points . This is a ripoff of the consumer , as they lure you in to make you transfer your miles and then you cant do anything with them!!! I will never book on this airlines again and I will close my credit card when I return from this vacation that I cannot get a hotel for as they have stolen my points.

    Pamela

    from Italy - July 26, 2022

    Flew Business Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    They are the best. Best business class, best economy class.

    Sonia

    from France - July 26, 2022

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    I’ve flown many times with Emirates and I truly consider it as one of the best airlines in the world. Flying on their A380s is such an amazing experience! This is literally the best aircraft, especially the Emirates ones as they buy the best quality. I’ve always felt so save on their aircrafts as I know they always make all safety checks very thoroughly. They have a great entertainment selection with many movies / tv shows / music, etc so you can enjoy your flights. The food is always good and served in quantity. Also, they never lost any of my luggage, which is a very important point. Not like others!

    Santhosh

    from Bahrain - July 26, 2022

    Flew Economy Class

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    It’s really a nice flight. Not so bad nor good. But entertainments, food & beverages were great. Good safety as well. But sometimes it crowded as well. Overall, it’s good flight.

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