5.3/10

    From 386 passenger reviews

    Elizabeth

    from Australia - November 13, 2019

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    I had to travel with my Mum back to London from Brisbane Airport, She need Oxygen on the flight, she is 85 years old… I cannot tell you how amazing the Cabin Crew were… from when we booked in until we arrived at London Airport… The best service all the way… I have traveled many times on this airline… and I don’t think I would use anyone else…
    GREAT JOB EVERYONE FROM EMIRATES

    Oliver

    from Denmark - October 21, 2019

    Flew Economy Class

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Good product but very long (distance) routes over UAE. Too much “air time” compared to the competition going between SE Asia and Europe.

    Franco

    from Thailand - October 12, 2019

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Mai avuto inconvenienti.

    Nimesh

    from United States - October 6, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    i travel from USA (DFW) to Nepal. i paid $275 for extra luggage.And still they ask me $175 at the Dubai for the luggage. Worst airline to travel.

    Syed

    from Australia - October 4, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Worst inflight service. Food tray broken. Flight no. EK432 departure 21.15 on 1October. Gum stuck on the back of seat. Staff told us to remove it. Ordered standard meals but Child meals forced to eat. Seat no. 42A economy Supervisor had no idea. Never saw after reporting. Never fly again.

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