5.3/10

    From 381 passenger reviews

    Oliver

    from Malta - August 30, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Certainly not the Emirates of the last decade, i fly quite regularly with this airline both Business and Economy and can say things have gone down hill greatly. Firstly prices are sky high compared to many other long distant airlines, planes have become dated and in serious need of TLC, food is mediocre at best but operations are the worst, excess seating costs, delays, and now seating allocation problems. Not to mention when connecting through Dubai emirates wants to save time on moving the planes so passengers are made to wait nearly one hour before entering the gate do due the planes parking for the night and slow transit to the gate, its a very uncomfortable experience and i would recommend to any first time connecting passengers to avoid Emirates Dubai connection at any cost.

    Shivika

    from Sri Lanka - March 17, 2019

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Best airline ever with the friendliest cabin crew. Overall the in-flight entertainment is excellent. Though the ticket prices are high their service is the best. Meals are a bit poor. I appreciate if u guys can make the menu a bit more exciting just like the Singapore airlines menu. Need to work on that.

    Ronald

    from Australia - February 28, 2019

    Flew Economy Class

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    The last 2 flights out of Sydney the food was terrible could not eat I hope this is not going to be the case again will have to try something else never use to be a problem

    Robert

    from Australia - February 2, 2019

    Flew Business Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Emirates continues to deliver excellent service. On this trip I had 4 Emirates flights and they were universally of a high standard. Friendly and helpful staff committed to service. Comfortable modern aircraft. Food and beverages that continue a high standard. Overall, a benchmark for what a full service airline could be.

    Daniele

    from Italy - January 29, 2019

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Tutto perfetto, dal servizio alla qualità del volo; partenza e arrivo puntuali, i 4 motori dell’airbus A380 danno molta sicurezza. Quando possibile prendo sempre questo gigante dei cieli targato Emirates.

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