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    Product Rating 6/7

    Rating Criteria

    COVID-19 Star Rating Breakdown 6/7

    Rating Criteria

    Business Class

    • Meals and beverages provided
    • On demand in flight entertainment from seat back screens. USB port also available
    • Seat pitch of 45 inch with significantly more recline than in economy. Seating configuration of 2-2
    • Blankets and pillows provided
    • Baggage allowance of 30kgs

    Economy Class

    • Meals and non alcoholic beverages included
    • Complimentary on demand in flight entertainment through seat back screens. USB port also available
    • Seat pitch of 32 inch with standard recline
    • Baggage allowance of 20kgs
    • Operations commenced in May 2013 using 737-900ERs that were leased from parent company, Lion Air
    • Although owned by Lion Air it operates on a full service rather than low cost model with meals, in flight entertaiment and baggage included
    • 737-900
    • 737-800
    • A320

    COVID-19 Compliance (6/7)

    – COVID-19 website information and instructions
    – Social distancing on boarding
    – Flight attendant Personal Protection Equipment
    – Face masks compulsory
    – Meal service modified
    – Passenger Sanitizer Kit
    – Deep clean of aircraft

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