Wednesday, February 15, 2023
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    Product Rating 5/7

    Rating Criteria

    COVID-19 Star Rating Breakdown 7/7

    Rating Criteria

    Economy Class


    • Sweet breads and/or cookies offered on short haul morning and afternoon flights; light snacks offered in the evening; breakfast, lunch or dinner served on medium haul flights depending on time of flight; two-meal combination of breakfast, lunch, dinner and a light snack served on long haul flights; nonalcoholic beverages served on all flights; alcoholic beverages served after 11am on medium and long haul flights
    • Audio/Video On Demand on 777s and 787s; shared cabin screens show movies on flights over 2 hours on 767s and 737s; no in flight entertainment on Embraers used by Aeromexico connect
    • Seat pitch of 31 to 32 inch on most aircraft; seat pitch of 34 inch on 777s
    • Newspapers provided on most flights
    • Blankets, pillows and amenity kits provided on long haul flights
    • Baggage allowance of no less than 1 x 25kg bag but varies with flight

    Business Class

    Short haul

    • Champagne, canapes and snacks offered; full meals served on flights longer than 90 minutes
    • Shared cabin screens on 737s; portable media players on Embraers
    • In seat power on 737s and Embraers
    • Seat pitch of 36 to 38 inch and are wider than in economy; seating in 2-2 configuration on single aisle aircraft
    • Baggage allowance of no less than 2 x 30kg bags but varies with flight


    • Available on 767s 787s and 777s to Paris, Madrid, Rome, Santiago, Buenos Aires and Sao Paulo
    • Multi course restaurant quality meals served
    • Audio/Video On Demand on portable media player on 767s; Audio/Video On Demand on seatback screens on 777s and 787s
    • In seat power; in seat phones on 777s
    • Seat pitch of 55 inch on 767s; seat pitch of 60 inch on 777s and 787s; seats transform into 170 degree angled bed
    • Blankets, pillows and superior amenity kit provided
    • Baggage allowance of no less than 2 x 30kg bags but varies with flight
    • Commenced service in September 1934 as Aeronaves de Mexico
    • Offered domestic flights to 32 cities and international flights to various cities in the US, Europe, Canada and South America by 1964
    • Suffered a debilitating strike that led to bankruptcy and the suspension of operations on April 15th, 1988
    • Aerovias de Mexico, S.A. de C.V. was created using the trading name Aeromexico on October 1st, 1988
    • Servicios Aereos Litoral, a regional airline which commenced service in 1988, became a subsidiary of Aeromexico in 1990
    • Started another regional feeder airline, Aerovias de Poniente, in February 1992
    • The two regional airlines were merged into AeroLitoral S.A de C.V in 1996
    • Became founding member of SkyTeam alliance in June 2000
    • Aerolitoral changed its business name to Aeromexico connect in 2007 to better align itself with Aeromexico
    • 737-700
    • 737-800
    • 767-200ER
    • 767-300ER
    • 777-200ER
    • Embraer 170/190
    • Embraer ERJ 145
    • 787

    COVID-19 Compliance (7/7)

    – COVID-19 website information and instructions
    – Social distancing on boarding
    – Flight attendant Personal Protection Equipment
    – Face masks compulsory
    – Meal service modified
    – Passenger Sanitizer Kit
    – Deep clean of aircraft

    • Aeromexico connect

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