Thursday, January 19, 2023
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    Product Rating 4/5

    Rating Criteria


    COVID-19 Star Rating Breakdown 7/7

    Rating Criteria

    • Aircraft are in economy only configuration
    • Snacks and non alcoholic drinks served; snack and refreshment lounges at some departure lounges
    • No in flight entertainment
    • No blankets or pillows
    • Baggage allowance of 25kg on domestic flights; baggage allowance of 32kg on international flights
    • Privately owned Mexican company founded in 1987
    • Began operations as a regional carrier from Toluca’s Airport on November 7th 1987 until 1988 when operations moved to Mexico City’s International Airport
    • Operates an average of 100 daily flights with a fleet of regional aircraft
    • Shares United Airlines MileagePlus frequent flyer program and code shares on some international routes
    • ATR 72-600
    • ATR 42
    • CRJ 200LR

    COVID-19 Compliance (7/7)

    – COVID-19 website information and instructions
    – Social distancing on boarding
    – Flight attendant Personal Protection Equipment
    – Face masks compulsory
    – Meal service modified
    – Passenger Sanitizer Kit
    – Deep clean of aircraft

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