1.6/10

    From 138 passenger reviews

    Mark

    from United States - May 9, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Vueling is far and away the worst airline I’ver ever flown. When the passenger in the row ahead of you reclines, his or her seatback is (I’m guesstimating) six or seven inches from your face. The flight attendants were nice, and that’s the only good thing I can think of in writing this review. We had “NOML” on our boarding passes, so we were regularly bypassed and denied food when food was being distributed. I had to specially order food and drink for around 24 euros. The hugely overpriced food Vueling served me was evidently contaminated, because I had major indigestion for the latter portion of the flight. (I rarely have indigestion). I will NEVER fly this airline again. The sooner Vueling goes out of business the better off the flying public will be.

    marcus

    from Australia - April 11, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    This was not the experience I wanted to write about. Plane was 6 hours late. Boarding the flight, eventually, the plane had not been cleaned after the last flight – noticeable filth. Bar and snack service was cancelled. So late dirty plane with no food or drink. Not what was expected given the high cost!! Appalling.

    Mark

    from United Kingdom - March 20, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Worst experience of my life. Please whatever you do don’t fly Vueling. My wife and I were supposed to board a flight at 9am from London to Barcelona. Despite prebooking and arriving well in time when we got to the counter we were advised that the flight was overbooked. Next flight we were put on was some 12 hours later!!! To top it all off once we arrived in Barcelona after 1am the next day none of our checked in luggage arrived. Still to date 2 bags are lost and Vueling cannot tell us which county the bags are in. They are clueless and have no idea where they are. Staff rude and stupidly incompetent. Pathetic and never ever again!

    Please I beg you don’t ever fly this airline, you will be saving yourself a lot of hassle by avoiding them entirely.

    Tami

    from United States - March 4, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    The worst airline very disappointed very dirty rude we had 21/2 delays after they put us in the plane I’ll not fly with this airline again

    Lorenz

    from Austria - November 25, 2022

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Discrimination & Abuse of power



    1) I had to go to the toilet urgently. I was forbidden to go to the toilet while other passengers were allowed. I was treated differently.

    2) No information had to use a mask on board. It seems non sense that in some flights you have to use a mask and in others not (in the same flight company). I was forced to use a mask and when I asked why I had to use it, I was ignored twice. I had no idea if it was mandatory to use a mask in Spain. I used public transportation and was never asked to use a mask. The staff should have known the regulations and explained when asked about it.

    3) One of the flight attendants was wearing the mask incorrectly without the nose covered. I was forced to wear the mask correctly (mouth and nose covered). When I asked the flight attendant what were the reasons, the answer was:”Because I wear it as I like!”. There was an extreme abuse of power, especially by the cabin supervisor. The way I was treated is against the Human Rights.

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