Volaris

volaris es la pero aerolina que existe, esta es mi tercera vez que utilizo el servico por parte de ellos y me volvieron hacer lo mismo me cambiaron mi vuelo sin consultarmelo.

They charge extra to either check or carry-on luggage. Base price includes 2 small carry-on bags only. Seats were extremely uncomfortable and very close together, (Tiny tray table when lowered pressed into my stomach and I am not that fat, just a little belly) Furthermore, airline completely closed their ticket counter for an hour in Mexico City at 3:00 PM for a ‘lunch break’

Be aware this airline charges for carry on luggage. The size of the luggage they claim to be free is ridiculously small! The seats are way too small and costumer service sucks. Very disappointed!

I bought 4 round trip tickets for a family vacation from Monterrey to Acapulco. I purchased these tickets approximately 3 weeks in advance of the trip. The day before the trip i received an email to print my boarding passes. I noticed that the return trip was moved back one day. When i called them, they said my trip was changed and gave me another number to call to find out why. They told me that the airport was closed that day. (hahaha). Luckily it wasn’t closed for Vivaaerobus and I was able to continue my planned vacation. I will never use Volaris again.

If you want a LOW COST trip and dont mind not having superb food or the most comfortable seating around then volaris is your best option. I guess you get what you pay for and Volaris will save you lots of money for your next trip. Overall a good experience.