Volaris

I took a two hour flight from tijuana to culiacan with my wife. My first one with volaris. I ate Italian sandwich with soda. I will go with volaris again next vacation. The plane must be new, its like new car smell inside.

i have to say volaris is the best airline so far i give it 100 stars if i could , i had my mom her sister and daughter flying to gdl from lax airport i thought my husband had purchase airline tickets this was a emergency do to the fact that my aunt had passed away in mexico , i got to lax airport at 12am flight was leaving at 1:15am . and tickets were not purchase and the supervisor from volaris helped my mom and her family get that flight , he went out of his way to make sure my family was on that flight , i am so grateful to him
and even when i tried to tip him he said they dont accept tips, that left me speechless just to show u their is helpful and very nice people out their in this case volaris takes the 1st place ,
thank you to the supervisor and his team!

Their carry on luggage fees are very expensive and the employees are rude. Airplane seats are very uncomfortable and have small leg room. You need to purchase the emergency seats in order to have enough space. Everything costs extra with this airline. Even a cup of water!

My flight was 4 hours late. The gates were changed twice and the band was changed a third time without a warning. It was completely unacceptable. To try to make it up we received a free dinner.

Airline gave away our six assigned seats that we bought(4 kids and 2 adults). They said they gave the seats away to other people not sure why. when we boarded there was other seats available. Why didn’t they give the other seats that were available instead of ours. We paid money for the assigned seats and then they change them not sure what the problem is. will not travel with this Airline ever again.