Viva Aerobus

I did not have a great experience customer service definitely sucks it is worthless to pay before for an extra luggage still get to pay at the time of check in or leaving it behind because if the luggage band can break. The name of the customer that attend me was Bruno Lazaro Tapia Ortega at Tijuana, Mexico defiantly the worst expirience ever.

Its Cheap and kinda comfortable, has no entertaining on Air whatsoever , its still fine to travel when you wanna save some money , traveled already 4 times in this airline and no delays or problems so far, probably will keep flying with them as long as they dont present any delays or problems and keep the good prices.

The ticket price in this airline are great. However, the reservation process online is difficult and the boarding service at the airport is very slow. We took a round trip flight one on friday morning and the flight back monday morning from tijuana, mexico to mexico city. The flight going was delayed for almost 2 hours. But, you get whay you pay. The flight was decent for the price. The service was decent, the baggage process was also decent. I book another flight in next month. I would recommended for business trips or weekend trips when you dont want to waste a lot of money on flights. I would not recommended for a vacation. Thr airline can work on improving their online service, check in and boarding process.

Very bad experience on board service and the reservation on line. This company change frecuently the flight no matter which the passengers are reserved before. The service on board is slow and may be there are not productos for all passengers in the plane.