6.9/10

    From 368 passenger reviews

    Huang

    from China - December 21, 2017

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I have some personal experiences to share. Travel is my hobby whenever I have time with my family. Two days ago I was flying from Taiwan to Vietnam by using the vietjet service. When we checked-in and took out luggage we waited a quite long time, about 15 – 20 minutes. On the plane, hygiene is quite clean, no unpleasant odor as I imagined. The aisle and the seats are relatively good. I hope the check-in and luggage taking off will be made faster, of course within the limits that you can make. This will avoid annoying passengers waiting. The menu should be improved so that passengers have more choices on the flight.

    Chunho

    from VietJet Air review by Chunho - December 16, 2017

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    There are many advantages, but I have to mention the price of air tickets. If can be said that, this is one of the lowest fares. I have ever experienced. That does not mean their service does not satisfy the passengers. I had a long and great flights with my family, and that’s proof of their caring and enthusiasm. Thanks to their thoughtfulness.

    Uy

    from Cambodia - December 16, 2017

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I like to sightseeing , this trip I was booked a window seat on the plane so I can see all beautiful scenes on the ground and the ocean. On the other hand, i and people arround feel comfortable because the plane was clean and had no nasty smell. The attendants were polite, they worked diligently and solved all problems that passengers asked.

    Thawka

    from Myanmar - December 12, 2017

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Overall, I found that both their schedule and services to the passengers were attentive. Whenever I go to a country, I would like to have memorabilia. I bought lots of gifts for my friends at the Ben Thanh market in HCMC. Especially, I bought a hat for myself from souvenir service on that flight. It has a cool red colour, so I love it much. My trip left me many beautiful memories. Thank’s so much.

    Tam Hyun

    from VietJet Air review by Tam Hyun - December 12, 2017

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I left Vietnam on the flight from Hai Phong to Incheon. I could bring my luggage, and its weight is not over 7 kg. I bought souvenirs from Hai Phong and on the flight for my family, my cousins. Additional, the seats were comfortable, hygiene was clean which made me pleased. The flight took off on time without cancellation and unconvenience for me. I think the next time this is a valuable choice for me.

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