United Airlines

Flight Montreal-Savannah-Montreal.
Aircrafts: RJ200, ERJ175
Seating was terrible. Very unconfortable.
Return flight delayed for 2 hours.

Do not fly with United Airlines. This is my third flight with them in 3 months. Each time the flight was cancelled. Each time a different reason given. What’s worse is that their customer service is useless and worthless. They can’t find alternative flights. They have long cues and few employees. When your turn comes they apologize for lack of flights, no hotels available and no compensation. People are furious. It has no respect for customers and tries to make light of its inefficiencies and poor service. Second day in Houston airport trying to get a flight on united. Cash in your ticket and take any other airlines.

I flew BUSINESS CLASS from SFO to DEL and back (Feb 10, Feb 24th).
The problems were:
(1) baggage claim upon arrival in San Francisco which took more than 45 minutes to arrive and the baggage carousel stopped many times.
(2) window seat but could not get a good view through the window because the window was awkwardly placed toward the rear of the seat and the “cupboard” next to the flat surface was next to the window. (Every alternate seat (e.g., seats 2,4,6 etc) had this unfortunate configuration.
(3) the arrival and departure times. The arrival to DEL (New Delhi) was at 12:45 AM and the departure was at 4:30 AM, leading to transit times of 6+ hours.
(4) security in New Delhi (not United’s fault). Even though business class had a separate line the crates where we had to place our bags, mobile phones etc were too small, took too long to arrive and the women had to go to the same final security check as the non-business class.

worst airline ever.
I got sick, lost consciousness and woke up covered in my own vomit and no one has noticed me or offered help as flight attendants were asleep.
flight was delayed for 2 hours, and every time they communicate a different reason for it.
asked for a wheel chair after reaching my destination (it was clearly indicated in my reservation when i booked the flight) and was told to just walk.

The plane was dirty and overcrowded. It was cramped, uncomfortable, and smelled bad.