Andre
from Brazil - October 18, 2015
Flew Economy
ALG-TUN and TUN-BEY, Not a very organized airlines, their webpage sometimes does not work, I had to use a booking engine to pay for my flights. Both flights just ok, this is a legacy carrier working as it was a low cost, so don’t expect much! they serve cold snacks with soft drinks, staff are indifferent, both flights delayed for about 10 minutes, they overdo security, so come early to check-in. Tickets prices are hit or miss, sometimes very expensive sometimes with discounts, shop around.
Touni
from Tunisia - March 27, 2015
Flew Economy
Tunis to Istanbul it was a nice flight
Roseli
from United Kingdom - April 30, 2014
Flew Economy
Return Flight from Tunisia to London, The whole experience was frustrating, company personal lack the basic understanding how to manage and how to deal with passenger. Poor customer services
zied
from Spain - September 16, 2013
Flew Economy
Tunis to Madrid
Flight 606
A320
What a miserable company from a routine short haul flight that was supposed to leave Tunis @ around 15:20 the plane never get of the tarmac before 21:00
The whole experience was frustrating but also you realize that company personal lack the basic understanding how to manage and how to keep passenger informed about the status of their flight.
They kept boucing us from one embarking point to the other. It was a big farce.
So finally we got the right information from the personal that plane was delayed 5 hours @that point some passengers did ask for a claim form to present @ madrid airport because they lost their connection and the bullying started.
I can tell u it wasn’t pretty to see from one side all passengers did regroup for a mutiny and from the other side the police slaming the embraking door telling us to go to hell.
Long story short if you can avoid to take it please do.
Ah I forgot to tell you they did deliver my luggage with another 9 of my fellow passengers.