Tarom

The plane was a bit old (Airbus 310-300), with the cabin in need of upgrade; however, the seat was awesome (a class act compared with the cramped and stiff BA seats or the tight LH), wide and very comfortable, and with very generous legroom (i am 6 ft tall).

The crew was polite and helpful, the food service was swift, the drink choice adequate.

On Friday, 13/11/2015 I was flying with Tarom in the flight RO273 from Bucharest to Athens.
I had check in and drop luggage by 17:30. And at the time of the boarding I had to visit the ladies room. So, your airlines didn’t announce my name on the loudspeaker and the aiplane just left without me. When I go to your desk on the Otopeni airport the employee laught with the situation and he didn’t try to help me.
Furthermore, I went to the lost and found and my luggage was traveling to Athens without me (I am informed that this is prohibited). So after the land of this flight I went again on the desk and there was another employee (woman this time) that tell that she cannot know where is my luggage. Her behaviour was unacceptable she was screaming at me that this is not her job , she even tell me that if I don’t leave from her desk she will call the police. After a big argue she fainally call someone and informed her that my luggage is at lost and found in Eleutherios Venizelos Athens Airport.

I have flown many times with Tarom on both regional and international flights. I always feel safe when flying with Tarom as they have very well trained pilots and landing is always smooth.
In addition, the services on board are decent and the flying crew is very professional.

I flew with Tarom for the first time from Ams to Bucharest, the outbound flight was on an A318, the return was a 737-700. Both planes were very comfortable. There was no difference in the seat size between business and economy on the A318 (the main difference is that the middle seat is blocked), but the 737-700 had larger business class seats, with the tray table in the side so as to separate each seat. I sat in a bulkhead seat, which also had the tray table on the side, but I didn’t feel like the seat size was limited as much as it is on KLM bulkhead and exit row seats. I had plenty of legroom, especially because I was on an aisle and could stretch my legs to the fullest. I ordered a low calorie meal, which was delicious. I really liked the packaging that the food comes in – the dual purpose of it being a garbage bag is industry leading! The wine was decent, I was glad they offered it on a complimentary basis. There was no tv entertainment on a 3 hour flight, which was a bit annoying, but, all in all, a positive experience.

I love Tarom. I always feel safe on board and the flights were perfect every time. The pilots are amazing and they were trained in a great way. Landings are always perfect, one can nearly feel a little shake when touching down and sometimes you just don’t realize you’ve landed. That’s how smooth Tarom’s landings are. Departures and arrivals were always on time, no delays whatsoever when I flew with them. The planes, especially the A318s, are comfortable, clean and well taken care of. Tarom will always be my first choice when traveling somewhere.