Tarom

Still great!

Tarom staff were kind and attentive, the flights were on time, they have a small prepackaged cold lunch and free drinks, even on short flights. It was inexpensive and efficient travel from point A to point B. It was not “luxurious” , but clean, simple and well worth the price. Would certainly use them again if schedule fits my needs.

My experience with Tarom

Flight no: RO0256

It was my first time flying with them. I got to the airport 1am in the morning and found out the flight was cancelled. They didn’t send any email or sms to inform me about the flight. I talked their service agency. She said ” sorry sir! I cannot help you. Here is their service line. You need to call them ( International call ) ”

It was Saturday. They pushed my flight to Monday. As I have planned my trip and booked all the hotel. I ended up booking another airline to fly out on the same day, waited in the airport for 12 hours and sitting on cafe writing this review while I’m waiting for my flight.

I took several short flights on AT-42 turboprop planes and were excellent service. They even gave a small lunch and free drinks. No cancellations or delays for my flights during winter. Seats were a bit close but for 70 – 90 minute flights were OK. Cabin crew were acceptable and pleasant and customer service via internet was excellent.

The plane was a bit old (Airbus 310-300), with the cabin in need of upgrade; however, the seat was awesome (a class act compared with the cramped and stiff BA seats or the tight LH), wide and very comfortable, and with very generous legroom (i am 6 ft tall).

The crew was polite and helpful, the food service was swift, the drink choice adequate.