6.9/10

    From 17 passenger reviews

    Claudiu

    from Romania - March 13, 2017

    Flew Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Still great!

    Jon

    from United States - February 25, 2017

    Flew Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Tarom staff were kind and attentive, the flights were on time, they have a small prepackaged cold lunch and free drinks, even on short flights. It was inexpensive and efficient travel from point A to point B. It was not “luxurious” , but clean, simple and well worth the price. Would certainly use them again if schedule fits my needs.

    George

    from Cyprus - January 21, 2017

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    My experience with Tarom

    Flight no: RO0256

    It was my first time flying with them. I got to the airport 1am in the morning and found out the flight was cancelled. They didn’t send any email or sms to inform me about the flight. I talked their service agency. She said ” sorry sir! I cannot help you. Here is their service line. You need to call them ( International call ) ”

    It was Saturday. They pushed my flight to Monday. As I have planned my trip and booked all the hotel. I ended up booking another airline to fly out on the same day, waited in the airport for 12 hours and sitting on cafe writing this review while I’m waiting for my flight.

    Jon

    from United States - November 9, 2016

    Flew Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I took several short flights on AT-42 turboprop planes and were excellent service. They even gave a small lunch and free drinks. No cancellations or delays for my flights during winter. Seats were a bit close but for 70 – 90 minute flights were OK. Cabin crew were acceptable and pleasant and customer service via internet was excellent.

    Paul

    from United Kingdom - August 30, 2016

    Flew Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    The plane was a bit old (Airbus 310-300), with the cabin in need of upgrade; however, the seat was awesome (a class act compared with the cramped and stiff BA seats or the tight LH), wide and very comfortable, and with very generous legroom (i am 6 ft tall).

    The crew was polite and helpful, the food service was swift, the drink choice adequate.

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