Christian

    from Austria - March 16, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I recently had the “pleasure” of flying with TAAG, the Angolan airline that makes you wonder if time actually exists. Seriously, their flights are so delayed that you could have time to write a novel or learn a new language while waiting for your plane to finally take off.

    And don’t even get me started on their customer service. When my return flight was delayed by more than 7 hours, I knew I would miss my connecting flight in Luanda. But did TAAG care? Not one bit. They wouldn’t refund my ticket even though I didn’t even take the flight to Luanda because I knew I would be stranded there without a visa to enter the country.

    But hey, at least their ticket prices are high enough to make you think you’re flying with a premium airline, right? Wrong. In fact, after flying with TAAG even Ryanair would feel like a premium airline.

    In all seriousness, if you’re looking for an airline that doesn’t value your time or money, then go ahead and fly with TAAG. Otherwise, save yourself the hassle and choose a different airline for your next trip.

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