Joshua

    from United States - January 5, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I use Silver regularly to fly round trips from Orlando to Pensacola. I’ve never had a problem with them.

    Steve

    from United States - September 15, 2015

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Terrible expensive experience all around. The outbound journey was changed and spend 5 hours on hold so I could get on the same flight with the rest of my party! Return trip was delayed by over 8 hours. The staff at Ft. Lauderdale was incredibly rude, terrible, wouldn’t answer questions, etc. I will never ever fly Silver again!

    Donna

    from United States - April 14, 2015

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    flew from Orlando to Key West on April 2 and then from Key West to Tampa on April 8. Neither flight was on time the 1st flight was delayed about 2 hours and the second flight was delayed about 45 minutes. Flight crew was pleasant but the airplanes smelled of urine. It was evident that neither plane had been cleaned in a long time. On the 1st flight it was over weight so luggage was removed and was not available when we arrived in Key West. As we exited the plane we discovered that about 8 employees were on the plane and none of there luggage was removed, just us paying customers. Will never fly this airline again.

    peter

    from United Kingdom - May 12, 2014

    Flew Business

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    tampa – keywest return April 2014
    Read some dreadful reviews before we left but with a non refundable ticket we awaited our fate
    It was nothing short of brilliant on time friendly and good value

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