from India - March 8, 2016
We had 4 month old baby with us. My wife is caesarian so she is also weak. We needed support for baby, at least comfortable place for baby to sleep. I had book two seats when there were only last 2-3 seats were available but all are in different locations. So booked nearest two seats- one in row8 and another in row9. But I appreciated much thought SILK air put into to arrange out settings such a way that we can keep our baby with us in the middle seat in single row. We were so happy that day because of that. Our baby slept through-out the journey. I loved that moments for helping us travel in one row side by side even though I had booked tickets in different rows. I told this story to my friend today and review this here.
from Australia - February 29, 2016
Cancelled our flight from Singapore to Sumatra. They are refusing to provide a refund stating that the flight was overbooked! It has been cancelled (therefore the excuse of being overbooked to prevent returning our money is clearly a lie), along with all other flights to Sumatra around that time. Dodgey company – has taken our money for flights they are no longer offering!!! Avoid using them!
from Australia - January 28, 2016
I enjoy my short haul flight from Kuching to Singapore in January. On ground, the staff were really efficient and quick. Throughout my flight it was a pleasant experience. The cabin crew was really friendly and helpful. New inflight safety video camera and a generous proportion of food considering it was a short flight. Cabin is very clean. Only thing missing on the old Airbus A320 is USB port to charge mobile devices.
from Australia - January 9, 2016
To be honest it was hard to tell the difference between SQ and MI, apart from the uniform. All the staff we great and really friendly. Explained the immigration process before landing in REP. Seats were comfortable and food was pretty good. Travelling on Christmas Day we were given a turkey dinner and bonus ice cream. Whilst there is on IFE they do have an app. I’d be very happy to fly with MI again.
from Singapore - December 14, 2015
The fare is too high for regional flights and they send the small planes with no entertainment system. Except for the food that is served, taking Silkair is in no way better than any other low-cost carrier in Asia. Either take Singapore Airlines, or better go with no frills carriers.