Sichuan Airlines

I’ve only flown Sichuan Airlines once. A very short, entertaining 1 hour Sunday evening Yichang to Chongqing internal Airbus A320 flight. The thoughtful check in staff ensured that the middle seat in the row was kept free for my colleague and I (the only two foreigners on the flight). In-flight entertainment was some American “candid camera” type show played on the drop-down flat screens that kept the local pax thoroughly entertained and amused. The snack was a bottle of water and small plastic tube sample of 4 chili-rated Chongqing Hotpot; very interesting and a bit messy (napkins were provided) that definitely required the water!
Not sure how I would rate their long haul flights, but I give this one 6/10.

Would never fly with them again. Very poor customer service. …I don’t think they know what that is.Horrible food..entertainment terrible.
we were never even offered water to keep hydrated and when we asked anything they didn’t understand not try to.

No English entertainment on-board made for a very long flight. The airline would not allow passengers to use mobile devices, even when switched to airplane mode. So bring your book or sleep on the flight.

Food was reasonable with a choice of a Western or Asian dish.

Wouldn’t fly them again, or recommend them to my clients, due to the lack of English entertainment.

But I did love the flight relaxation exercise video that played at the end of each flight with exercises to reduce fatigue and jetlag. Not sure if it worked, but it was pretty entertaining.

Routes flown:

Melbourne to Chengdu (Airbus A330)
Chengdu to Xian (Airbus A320-100/200)
Beijing to Chengdu (Airbus A330)
Chengdu to Melbourne (Airbus A330)