4.3/10

    From 6 passenger reviews

    Henry

    from - July 18, 2013

    Flew Economy

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    In December, 2012, My Avianca flight was late arriving in Bogota from JFK, and I needed to get to Cucuta (CUC). Missed my connecting flight on Avianca..The next Avianca flight to Cucuta was full, and I didn’t want to fly standby. So I booked with Satena. Flew on a 40 seat Turbo prop. Not bad, fairly comfortable short flight. They offered snacks and sodas on board. The plane was clean, even the head was clean. The counter service at BOG was good and counter staff were polite. The on-board service was decent. The flight.left BOG on time, arrived at CUC on time. No baggage issues, but I only had one small checked bag. The stewardess was allso very pretty and acted professionally.

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