3.7/10

    From 202 passenger reviews

    Diogo

    from Portugal - January 4, 2023

    Flew Economy Class

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Meh…

    Georgia

    from Cyprus - January 3, 2023

    Flew Economy Class

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Used them for many of my flights. Value for money, good value on board meals (compared to the airport), helpful staff. I feel safe with Ryanair and I recommend them.

    Edward

    from United States - September 8, 2022

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I flew internationally and tried to check in online the night before and the site timed out. I got to the airport 1hr 55min before the flight and tried again but was locked out of online check-in. I wasn’t checking luggage. I just needed a boarding pass and was charged £55 to print a boarding pass. I attempted several times to do this myself but was unable. Ryanair refused to refund the fee indicating I should have contacted customer service when the site timed out. As for the morning of, they don’t allow online check-in inside 2 hours.

    To expect someone traveling internationally to call an agent when the check-in failed is not acceptable. This would have brought unnecessary internal data/voice fees and would have taken up more Ryanair staff resources than printing a boarding pass at the airport. Closing online checkin 2 hours before flight time seems excessive and coincidentally in line with when passengers typically would arrive at the airport and realize the exorbitant fee they are assessing to print a boarding card.

    This is nothing more than a money grab from unsuspecting travelers, who are on the road and out of their element.

    Seb

    from Czech Republic - June 21, 2022

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I had a flight yesterday with Ryanair. Delayed 5 hours, no explanation, no employees to get information, no update on their website, no offer for drinks or food. Then, when asking compensation on their ‘passengers and rights’ formular, refusal because I could fly (contrary to EU directive). Total shame and I will never fly again with them. We are not customers, only products

    Mario

    from Portugal - January 6, 2022

    Flew Economy Class

    Overall Score

    6/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    A surprisingly pleasant experience with a budget airline

    I took several flights with Europe’s cheapest airline, Ryanair, and always had a pleasant, correct, on time, quick and cost-effective experience with this airline. No bumpy rides, no fuzz, just like taking the bus and if it wasn’t for some awful airports, particularly Beauvais, I wouldn’t mid taking this budget effective airline more often.

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