Tony
from Australia - April 8, 2014
Flew Economy
Me and my family traveled on Brunei airlines from Melbourne & Back..
Excellent customer service by the crew throughout the flight,we had a row of 3 seats which were comfortable ,Except my personal ent screen was not working
on both legs of the journey(2 different air craft)…
Food was nice and filling,on the way back it was very cold in the cabin so we asked for extra blankets.
Over all very happy.
Ming
from Malaysia - October 1, 2013
Flew Economy
Fly from Melbourne back to Brunei.aircraft was a leased SQ 777,in the near future Dreamliner would be introduced.
hit and misses on the IFE. inflight map wasnt working,movies were up to date,wish they had more songs in the radio playlist
meals:1 main meal of either beef with potato or rice with chicken.taste good and quite filing.before meals were served,nuts and drinks (non-alcoholic as RB is a dry airline) were offered.after the meal was served, tea/coffee and ice-cream was served.the ice-cream was a local Australian brand,Serendipity Vanilla flavour but sometimes its death by chocolate flavour
Service and Amenities: Crew were doing their jobs well.Newspapers were on a trolley before boarding the aircraft:Herald Sun,AFR,Daily Mail.Upon request,RB also provides pens and also postcards which came in a simplistic design folder with notepads and envelope.
