7.6/10

    From 191 passenger reviews

    Tinashe

    from Romania - July 21, 2024

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    **Qatar Airways Flight Review: Zimbabwe to Romania via Doha**

    I recently flew with Qatar Airways from Harare to Bucharest via Doha and had an outstanding experience. Check-in was smooth, the aircraft was modern and clean, and the seating was comfortable. The cabin crew provided exceptional service, and the food was delicious with diverse options. The in-flight entertainment was extensive. The layover in Doha at Hamad International Airport was seamless, with excellent amenities and efficient transit. Overall, Qatar Airways delivered top-notch service, making the journey highly enjoyable. Highly recommended.

    Hellen

    from United States - June 28, 2024

    Flew Economy Class

    Overall Score

    3/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Qatar Airways Flight from Almaty to New York with a Stopover in Doha

    I recently traveled from Almaty to New York with a stopover in Doha on Qatar Airways, and I must say, the experience was disappointing.
    Flight from Almaty to Doha (A320):
    The first leg of the journey was on a small, cramped Airbus A320. The cabin was stuffy, and the lack of space made it very uncomfortable. To make matters worse, the cleanliness was subpar—someone had vomited on the floor, and no one from the crew made any attempt to clean it up during the flight. It was a very unpleasant experience.
    Doha Airport Experience:
    Upon arrival in Doha, the security process was frustrating. My three-year-old’s water bottle was confiscated, which I understand is standard procedure, but Doha Airport lacks the advanced water scanners like those at JFK. This added unnecessary inconvenience to our journey. Additionally, the food options at the airport were far from appetizing.
    Overall, I expected a much higher standard from Qatar Airways given their reputation. I hope they address these issues to improve the travel experience for future passengers.

    Gabriel

    from Poland - May 29, 2024

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    I have flown many times with Qatar Airways and overall with great experience! It is in fact, my favorite airline. As always, great choices of onboard entertainment and the friendliness of the staff were the best. Qatar Airways truly exemplifies excellence in every aspect of air travel, setting the benchmark as the world’s premier airline. Best catering comparing to any other similar airline. Good job!

    Daniele

    from Czech Republic - June 12, 2023

    Flew Business Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    OMG, they are amazing. Love, Love, Love them. Across board, the staff, crew, couldn’t be more helpful and with the biggest smiles. Welcome drinks, a speciality. The gifts beautifully presented. Selection of warm nuts and after, the dinner blew me away. All beautifully set out and the delicate aroma and taste were of Michelin starred quality. The comfort of the seats and with the duvet etc slept with peace. The plane was still the old design but hoping for the long haul back, they deign us with the new model interior. Am excited for the end of the month now, when I leave. Plus a huge shout-out to Sara and Pimyada, the most delightful, funny, helpful cabin crew. QR292/04.04.23. See you soon.

    Juerg

    from Switzerland - May 4, 2023

    Flew Economy Class

    Overall Score

    3/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    The space in economy is great, but unfortunately that’s all the good I could see with Qatar Airways.

    Regarding airplanes, it should be mentioned that Qatar Airways picks up people in Zurich with the latest aircraft and brings them back again; but on the onward flights uses partly very old aircraft which are then no longer so comfortable.

    The entertainment program is very weak for a global airline. On the flight from Zurich to Doha everything was great and good; large screen and large selection of German movies. On the onward flight from Doha to Bangkok, however, the entertainment program was very, very, very poor. There was no program and no movies in German and in the settings could not be switched to the German language; for adults who speak English, this is still possible, but is also not comfortable and worthy of a global airline in the top places in rankings, but for children who can not speak English, this does not work at all and is absolutely unacceptable.

    I don’t know what criteria you use for your rankings. Your result resp. your ranking is absolutely useless if the experiences of a trip with a family are so bad afterwards.

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