from Australia - December 1, 2017
Flew Business Class
My wife and I travelled on flight QF653 which was the last flight of the day. I walked into the lounge and advised my wife that we should jus sit close by the nearest way out to the gate. My wife got me some food and drink, we had two hours to wait for our pllane. The reason I sat near the way out is I have a problem walking which is usually not a problem.. I do not usuallly have a problem walking so never requested a wheeel chair. However as soon as I stood up to go to the gate as boarding had started, I said to my wife I need a wheel chair. She said, it is too late. I spoke with the man on the desk, he picked dip the telephone spoke with someone else and ordered a wheel chair. He also advised every thing would be fine. A chair arrived as said, I was wheeled to the door of the aircraft, then the staff on board escorted and helped me to my seat. While on board I slept so no cod or drink to score. Time to land the staff were terrific checking I was ok and assisted meson to the wheelchair, once on it I was pushed to the bag collection area. I am writing this to thank the people (who’s names I don’t know) and would like to thank them, for their help and care, from the man at the Buisiness centre to the staff on the plane and the man at Perth.
from Australia - April 30, 2017
QF 2426 Newcastle-Brisbane
Easy and pleasant check-in of baggage (after online check-in). Flight delayed 10 minutes but information was prompt. A surprise to receive a snack-box and beer, wine, etc for a mid-afternoon flight. Pleasant staff and a comfortable flight.
from Australia - April 21, 2017
Very disappointed we booked Qantas but found out we got Qantas link a regional airline but the flight was from Brisbane to Adelaide hardly regional.
the plane was an old second hand B717-200 a variant of the old Douglas DC-9, bit cramped, but by far the most shocking was the noise i have never experienced such an incredible loud noise inside an aircraft . i asked the air-hostess if she had any ear muffs she smiled and said no but that it was really noisy sorry.
from Australia - April 18, 2017
QANTAS AIRWAYS B 717-200
Had no idea that Qantas had such old and dilapidated aircraft in service it was quite a shock. The seat area was small and legroom cramped.but the most terrible part was the excruciating noise levels.on this plane.I dont like to complain but this was no joke I had seat no 18 so i pity poor people back of me.
from Australia - March 11, 2017
QF1579 sunshine coast to maroochydore is unreliable. Avoid qantas to the sunshine coast as they dly the most unreliable planes on this flight. No courtesy when disruptions occur. They hide behind qantaslink and pass the buck